GetDocument. Retrieves the shipping labels for an order.

The response fields provided by this API are detailed in the following table:

Field NameTypeDescription
DocumentTypeStringDocument type requested in the API call
MimeType*StringCan have the values text/plain or application/pdf. text/plain indicates the type of decoding to be used to convert from base64 to plain text (.txt or .zpl). application/pdf is the decoding to be used to convert from base64 to pdf. Currently, text/plain only applies to Chile.
FileStringLabel encoded in BASE64

*The MimeType returned in the call is based on the format type previously requested by the seller. Changing the format requires creating a ticket in the Seller Support platform; at the moment, this request can only be made for sellers in Chile.

To reconstruct the file, the data from the node must be decoded in base64 and interpreted according to the .

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How to request your ZPL label?

You must create a ticket through the support button in Falabella Seller Center, selecting

Post Sale > Pending Order Dispatch > I want to receive my labels in ZPL format

Currently, this applies only to Chile.

Errors

Error CodeMessage
20E020: "%s" Invalid Order Item IDs (Invalid order item IDs)
21E021: OMS Api Error Occurred (An error occurred in the API)
32E032: Document type "%s" is not valid (The document type "%s" is not valid)
34E034: Order Item must be packed. Please call setStatusToReadyToShip before (The order item must be packed. Please call setStatusToReadyToShip)
35E035: "%s" was not found ("%s" was not found)
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