To cancel an order

Orders must be canceled for each item of the order.
Once all the items are canceled, it will automatically change their status to 'Canceled'.

  • Order 123456: Cancel
    • Item-A: Cancel
    • Item-B: Cancel
    • Item-C: Cancel
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Order number and order ID

In Seller Center, in the orders list, you can search by order number. If you click an order's order number, it will take you to a detail of the order, where you can see the following detailed information about the order:

  • Order number.
  • In the URL, you can see the order ID at the end.
  • Client' information.
  • Check-in address.
  • Shipping address.
  • Items in the order. Here you can find each item's ID (OrderItemId).
  • Historial de productos: History of changes made to the order items.
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